Lystloc’s World Productivity Day Celebration: Overcome Field Workforce Challenges & Embrace Success

“Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort.” – Paul J. Meyer.

Indeed, it’s true!

And, if an organization acknowledges this fact and accomplishes it mindfully, it can However, when it comes to field force management, naturally enhancing productivity, and striving for excellence, it has become quite tough to reach that number, which further impacts overall business growth.

Because when you waste a minute, you are squandering an opportunity that cannot be replaced—you have effectively killed it. Right?

This is where we, the Lystloc family, grasp the moment. We organized a webinar on 20th June, World Productivity Day, filling it with purpose, commitment, and actions.

A Short Glimpse on the Motto of Conducting the Webinar

We, at Lystloc, have conducted back-to-back webinars since the beginning of 2024 related to field workforce management. We started with a strong motive to educate business owners and professionals about the necessity of field employee tracking and how it can help improve their productive performance.

So far, we have conducted three successful webinars with hundreds of participants, and more are upcoming. We solely focus on each participant’s higher productivity achievement in their respective profession as well as business growth on a broader spectrum.

With this dedication, we used this webinar to properly take stock of real-time hurdles, assess productivity management, and determine ways to make it even better.

Recognizing the Hurdles of Field Force Management with Our Attendees

The program kicked off when our host at Lystloc, Miss Punam Mukherjee, welcomed the guest, Mr. Saikat Kar, who was super thrilled to be part of the event. He introduced himself as the senior sales manager at NoBrokerHood, where they provide one-stop solutions for societal communities, including visitor management, service, and staff monitoring, and an accounting management system.

He emphasized that managing a team of field employees involves end-to-end processes from lead generation to follow-ups, numerous meetings, and various steps of deal closures. While tactfully managing these processes, they faced a lot of issues, which he pointed out as follows:

• Tracking attendance 
• Locating employees 
• Delegating tasks
• Delays in receiving client visit updates
• Communication gaps
• Inaccurate reporting

He elaborated on these points one by one and shared how difficult it is to know when field employees are starting and completing their work, whether they are working the expected hours, and if they are genuinely in the field after posting a picture or selfie in the morning for attendance.

Another challenge they are troubled with is tracking the exact location of employees throughout the day. He mentioned that constantly asking for live locations would create trust issues between the employees and management.

Following this, the bigger challenge, the communication gap, creates obstacles as it slows down their business process. Mr. Kar’s concern is inevitable here, as he mentioned that if they don’t know an employee’s current status—whether they are stuck in traffic or in a rainy situation—it’s hard to communicate and share important information.

Going forward, this impacts day-to-day task delegation. He shared that if we find a lead who’s interested in talking about our products or services, it’s good to assign the task to the employee who is near the lead’s location.

But at the same time, it’s not suitable to call, message, or WhatsApp multiple employees to find the right person for a task, especially when the field employees find themselves in poor network conditions. Therefore, an unorganized task assignment process further increases their employees’ travel time and reduces productivity.

That’s not all. Mr. Saikat pointed out the loopholes related to delays in getting updates on client visits and receiving reports with inaccurate data. He said that at the end of the day, employees often miss out on important details while updating their activities, leading to inaccurate reports, which worsens the structured pipeline.

Last but not least, he highlighted the importance of having accurate live reporting data on their field employees, such as distance traveled for reimbursement, attendance, leave and working hours for payroll processing, and other field visit data related to clients and delivery.

To sum up, he demonstrated all these challenges affected in:

• Field employees’ productivity 
• Field managers’ productivity
• Business performance and growth.

Therefore, he shared how managing field employees is really a challenging and time-consuming task without any tools. He wished for a solution (like Lystloc) for field employee management, which would save time, reduce the burden on managers, and help focus more on customers and business growth strategies.

Unveiling Field Employee Management Solution with Lystloc 

In order to address pain points and provide an unwavering solution, Miss Mukherjee invited input from Mr. Jay, who has been the BDE at Lystloc for the past four years. Before directly spilling the beans, he took charge of showcasing the inside out of Lystloc.

He introduced the Lystloc field employee tracking app that is used to track and monitor field employees’ activities in real time and help increase their productivity to drive business growth.

Lystloc is successfully serving 12k+ customers across industries like healthcare, logistics, retail, financial services, manufacturing, automotive, marketing, and so on as market leaders among the B2B SaaS apps. The mission is simplified to save time for employees and management by providing efficient and tech-driven solutions.

For this, Lystloc offers impeccable features, as follows:

• Live location tracking
• Location-based attendance
• Task management
• Meeting notes
• Automated reports
• HRMS + Payroll

To showcase, how these features together can overcome challenges that are well-mentioned by Mr. Saikat, Mr. Jay demonstrated Lystloc features through a brief video presentation:

• Employee login: Employees log in by pressing the “in” button and filling out a customizable form where they mention the task. This starts their live tracking.

• Check-in/Check-out: Employees use these buttons to start and end meetings with clients, providing detailed information each time. They can use these buttons endlessly. Also, If an employee forgets to do so, automated reminders let him accomplish it.

• Location tracking: Admins can track employees’ live locations and history through a web dashboard or mobile app, viewing detailed logs of activities with real-time battery health.

• Communication connectivity: To ease communication, one can connect through a call. Once the calling option is tapped on, it’ll redirect to the dialer page, where the contact number is mentioned.

• Play and pause route: Admins can play and pause the route in the virtual map to check the complete path that is taken by individual field employees.

• Task management: Tasks management is done by assigning to single or multiple employees at the same time based on leads as well as locations, with detailed descriptions and deadlines, which can be modified or deleted. Employees receive notifications when the task is submitted and can access task directions via Google Maps.

• Reports management: Customizable reports are auto-generated daily, providing comprehensive data on attendance, meetings, and performance done by each field employee.

We’re Glad to Have Our Customer’s Believe with Us  

We’re taking an opportunity to reaffirm our customer satisfaction and showcase our token of gratitude!

This is why Mr. Jay wholeheartedly welcomed Mr. Amit Tiwari from Athenese-DX Private Limited, where they have more than 100 employees and their major focus is to drive growth through field sales in the healthcare industry. Therefore, they have been using Lystloc for the past four years.

“After the Lystloc app, I could say that productivity of our employees has increased and also we are getting more data and customers along with accurate information. These are really fantastic. We’re happy about it and I highly recommend it.” – said Mr. Amit Tiwari.

To explain how Lystloc widened their growth, he shared two different scenarios with us, likely:

Before using Lystloc:

Everything was done manually while managing field employees, which was difficult as well as time-consuming. They had a dedicated team who collected information like attendance, field visits’ check-in and check-out times, updates about the meetings, etc., from the field employees via calls or messages and entered them in Excel sheets.

Their field employees might not attend calls while traveling, making it hard to track their whereabouts. Additionally, there was a higher chance of missing out on updated information about highly qualified leads, such as their email ID, contact number, purchasing interest, or anything else. Not only that but there was also a tendency for inaccurate information since the report was manually built and couldn’t be cross-checked once the data was filled in.

After using Lystloc:

However, now with Lystloc, the team of Mr. Tiwari can check their field employees’ attendance and multiple check-in and check-out times of field visits in just a few clicks, which is indeed easy and time-saving.

They know the exact live location and have updated information such as how many visits are done in a day by their employees, the kilometers traveled by them, etc., along with a timeline view. With Lystloc’s task and lead management, the information their field employees gather has increased significantly with higher accuracy. And, obviously, accurate data reports on field sales have helped them understand and evaluate their field employees’ performance, enabling them to improve productivity.

It’s Time to Wrap Up

After expressing our heartfelt gratitude to Mr. Tiwari, we came to the last segment of this webinar, where we ran a quick Q&A session to listen to all and promptly respond.

Here we mainly made attendees understand that the Lystloc app is highly flexible to integrate with any other external software, whether it’s a CRM or accounting application.

We finally concluded that our USP lies in our exclusive features, value-based pricing, and extensive customer support.

We asked in the webinar and now we ask you too: if you have any queries about how Lystloc helps you prioritize field force automation and make data-driven decisions for growth, let us know through email.

The best option would be to sign up with Lystloc for a 7-day free trial and experience firsthand how it works for you.

Let us remind you once more to follow our social media handles and keep an eye out for our upcoming webinars, where we not only reaffirm but demonstrate how we contribute value to make Lystloc perfect for you!